FAQ

Shipping costs are calculated based on the weight and dimensions of the shipment, the distance between the origin and destination, and the type of shipping service selected. We aim to provide transparent pricing and will include all cost details in your quote.

Our shop sells a variety of high-quality moving supplies to support your moving needs. This includes durable moving boxes of different sizes, heavy-duty bags, packing tape, bubble wrap, and more. Visit our shop page on our website for a complete list of available products.

Once your shipment is on its way, you will receive a tracking number that allows you to monitor the progress of your shipment online. Simply enter your tracking number on our website's tracking page to view the current status of your delivery.

If you need to change or cancel your service, please contact us as soon as possible. Changes and cancellations can be made without penalty up to a certain period before the scheduled service date, as detailed in our cancellation policy on our website.

In the unfortunate event that your shipment arrives damaged, please contact us immediately. We will require photographic evidence of the damage and may ask for additional documentation to process your claim. Our team will work diligently to resolve the issue to your satisfaction.

We cover a wide range of international destinations; however, there might be restrictions based on various factors like international laws and logistical capabilities. Please visit our services page or contact us directly for more information about specific countries.

Payments can be made securely through our website using various payment methods including credit/debit cards and bank transfers. All transactions are encrypted for your security.

If you have any further questions or require assistance, please don't hesitate to contact us. You can reach us through the contact form on our website, by email, or by phone. Our dedicated customer service team is here to help with any queries you may have.